This Privacy Policy explains how StellaOcean Technology Media Co., Ltd. ("StellaOcean", "we", "us", or "our") collects, uses, discloses, and protects information when you use our mini games, web games, websites, software, and related services.
1. Information We May Collect
Depending on how you access our services, we may collect gameplay and usage information such as game progress, level status, scores, session events, feature interactions, crash reports, diagnostics, approximate device type, browser type, operating system, language settings, network information, and technical identifiers used for service operation.
If our games are accessed through a third-party platform, that platform may provide us with limited information permitted by its policies and your settings, such as a platform user identifier, display name, avatar, region, language, or other information needed to operate the game.
2. Information You Provide
You may provide information when you contact us, request support, report issues, participate in promotions, or send feedback. This may include your email address, message content, and any details you choose to provide.
3. How We Use Information
We use information to provide and operate our games, save progress, improve gameplay, personalize game experience, maintain security, prevent fraud or cheating, troubleshoot errors, respond to support requests, analyze performance, develop new features, comply with legal obligations, and protect the rights and safety of users and our business.
4. Advertising, Analytics, and Platform Tools
Our services may include advertising, measurement, analytics, or platform SDK features provided by third parties. These tools may process device, usage, advertising, or event information according to their own policies and platform rules. Where required, we will request consent or provide choices through the relevant platform or service interface.
5. Cookies and Local Storage
We may use cookies, local storage, cache, or similar technologies to remember game progress, store preferences, support login or platform sessions, improve performance, and understand how our services are used.
6. How We Share Information
We may share information with service providers that help us host, operate, analyze, secure, or improve our services; with third-party platforms where our games are distributed; with advertising or analytics partners where applicable; with authorities or other parties when required by law; and in connection with a merger, acquisition, financing, restructuring, or transfer of business assets.
7. Children and Young Users
Our services are intended for general audiences unless a specific game states otherwise. We do not knowingly collect personal information from children under the age required by applicable law without appropriate consent. If you believe a child has provided us personal information without required consent, please contact us and we will take appropriate steps.
8. Data Retention
We retain information for as long as reasonably necessary to provide our services, maintain records, resolve disputes, enforce agreements, improve safety, comply with legal obligations, and support legitimate business purposes. Retention periods may vary depending on the type of information and the service involved.
9. Data Security
We use reasonable technical and organizational measures designed to protect information from unauthorized access, loss, misuse, alteration, or disclosure. However, no online service can be guaranteed to be completely secure.
10. International Transfers
Because our games may be accessed globally, information may be processed in countries or regions other than where you live. We take steps designed to ensure that such processing is handled in accordance with this Privacy Policy and applicable law.
11. Your Rights and Choices
Depending on your location, you may have rights to access, correct, delete, restrict, object to, or request a copy of certain personal information. You may also have choices through your device, browser, or third-party platform settings. To make a request, contact us using the email below.
12. Third-Party Links
Our services may contain links to third-party websites, platforms, advertisements, or services. We are not responsible for the privacy practices of third parties. Please review their privacy policies before providing information to them.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new effective date. Your continued use of our services after the update means you acknowledge the updated policy.
14. Contact Us
If you have questions or requests about this Privacy Policy, please contact us at contact@stellaoceangames.com.
StellaOcean Technology Media Co., Ltd.
343/284-285 Khlong Lam Chiak Road, Nuanchan, Bueng Kum, Bangkok, Thailand