Privacy Policy
This Privacy Policy explains how StellaOcean Technology Media Co., Ltd. ("StellaOcean", "we", "us", or "our") collects, uses, discloses, and protects information when you use our websites, browser games, mobile games, mini games, related services, and developer-operated pages.
1. Contact Details
Company: StellaOcean Technology Media Co., Ltd.
Email: stellaocean@proton.me
Address: 343, 285-284 Khlong Lam Chiak Rd, นวลจันทร์ Bueng Kum, Bangkok 10230
2. Information We May Collect
Depending on the game, platform, and features you use, we may collect or receive the following categories of information:
- Technical information such as IP address, device model, operating system, browser type, language, time zone, app version, game version, crash logs, diagnostics, and performance data.
- Gameplay and usage information such as levels, scores, session length, interactions, preferences, achievements, rewards, and in-game events.
- Identifiers such as platform user ID, advertising ID, app instance ID, device identifiers, or similar IDs provided by app stores, mini-game platforms, analytics providers, or advertising partners.
- Account or contact information if you voluntarily contact us, request support, or use account-based features.
- Payment or purchase status if a platform, app store, or payment provider confirms that you made an in-app purchase. We do not receive full payment card details.
3. How We Use Information
- To provide, operate, maintain, and improve our games and services.
- To save progress, enable gameplay features, deliver rewards, process purchases, and prevent fraud or abuse.
- To analyze performance, crashes, errors, and usage trends.
- To provide customer support and respond to inquiries.
- To show contextual or personalized advertising where permitted by law and platform policies.
- To comply with legal obligations, platform rules, and safety requirements.
4. Third-Party Services
Our games may use third-party SDKs or platform services, including app stores, mini-game platforms, analytics providers, crash reporting tools, cloud hosting providers, payment providers, and advertising networks. These third parties may process information according to their own privacy policies and platform rules.
Examples may include Apple App Store, Google Play, TikTok or other mini-game platforms, ad networks, analytics services, and infrastructure providers used to host or operate our games.
5. Advertising and Analytics
We may use advertising and analytics services to understand how users interact with our games, measure ad performance, prevent fraud, and support free-to-play features. Where required, we will request consent or provide choices through the relevant platform, operating system, or in-game settings.
6. Children and Young Users
Our games are intended for general audiences unless a specific game states otherwise. We do not knowingly collect personal information from children under the age required by applicable law without appropriate consent. If you believe a child has provided personal information to us, contact us and we will take appropriate steps to delete it.
7. Data Sharing
We may share information with service providers and platform partners that help us operate, secure, analyze, monetize, and improve our games. We may also disclose information when required by law, to protect rights and safety, or in connection with a business transfer such as a merger, acquisition, or asset sale.
8. Data Retention and Deletion
We retain information only for as long as reasonably necessary for the purposes described in this Policy, including gameplay operation, support, security, fraud prevention, legal compliance, and legitimate business records. To request access, correction, or deletion of personal information, contact us at stellaocean@proton.me.
9. Security
We use reasonable technical and organizational measures designed to protect information. However, no online service is completely secure, and we cannot guarantee absolute security.
10. International Transfers
We may process information in countries other than your country of residence. Where required, we use appropriate safeguards for cross-border transfers.
11. Your Rights and Choices
Depending on your location, you may have rights to access, correct, delete, restrict, or object to certain processing of your personal information. You may also have choices through your device settings, app store settings, mini-game platform settings, and advertising ID controls.
12. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new "Last updated" date.